This seems unbelievable to me, but my 2003 Targa had a dead battery for no reason last week. I made an appointment with Pioneer to get it fixed (yes, I could go to Kragen and buy a new battery and install it myself, but I have a bumper to bumper warranty and shouldn't have to
).
I showed up at Pioneer this morning and was told it would be $200 to fix??? batteries are not covered
URRRRR wish they would have told me that on the phone, I wouldn't have waisted the time off work to drive to Pioneer plus 5 days with the car sitting with a dead battery.
So now I go to Kragen (actually Pepboys) and buy the battery myself for $90 and install it. Just for fun?
I look in my warranty book. Batteries are covered unless they are damaged from 'storage, lack of normal use or non-Porsche accessories'. I call Pioneer and NOW they explain that Porsche does not cover the battery unless the car is driven a minimum of 620 miles a month (7500 a year). My 2003 with 19,500 miles is considered abused according to the factory as it is not driven enough since it was registered in Sept 2002.
I then got a speech about all the electronics, etc, etc and that I really should be plugging the car in every night so the battery doesn't get drained. The fact the car is driven to Carlsbad 3-4 times a week plus other driving is not sufficient. I guess I should by an electric car, at least it gets better gas mileage between charges.....Who is Porsche trying to kid with the BS.
I would expect this on a $10K Hyundia, on a $90k Porsche this runaround is very disappointing. No wonder they have dropped to the very bottom of the JD Powers ratings. 2-3 years ago they were at the very top with Lexus. I bet Lexus, with LOTS more computers and electronics would have happily fixed it so my car started under warranty in the very unlikely event that the problem existed to begin with. I could be wrong though, BMW wasn't much better with their warrantly
Am I the only one that feels this is pretty poor on Porsches part, or am I just whinning over $90 and 10 minutes of installation on a car that I have been very happy with?